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Whose idea of ‘good’ – developing better design principles for your practice by Hannah Jump (HM Courts and Tribunals Service, UK)

Workshop

1 hr 30 mins

As we scale our design practice we often refer to popular principles of what ‘good design’ is. But whose idea of ‘good design’ are we using to guide our work, and how does that perpetuate inequality in the products, services and systems we design?

Date and time:

Wednesday, 15 November - 10:30-12:00 GMT, 5:30-7:00 EST, 2:30-4:00 PST

Intended audience: 
  • Students or beginners to inclusive design
  • Some experience in inclusive design, but still learning
  • Expert practitioners

Registration opens: 9 October

Register
Date and time:

Wednesday, 15 November - 10:30-12:00 GMT, 5:30-7:00 EST, 2:30-4:00 PST

Register

There are many dominant paradigms in design thinking, that have been around for many years. Some people make money off teaching them, selling work that aligns to them, or claiming them as their own. These are often about designing quickly, iterating as we go, and positioning the designer as the problem solver.

We don’t always critique whether these serve our users. Instead we judge our work against them, continuing to elevate and embed the voices of dominant agencies and names, usually White and from the US or the UK. There are many ways of doing 'good' design, but those who work using different paradigms or principles are often excluded from conversations.

In this workshop we will learn about, critique, and practically apply some alternative theories of what ‘good’ design looks like to our day to day practice. We’ll then create our own design principles to take away with us to embed into our work.

Hannah smiling by a brick wall and monstera plant

Service designer

Left

Service designer

Right

Left

Service designer

Middle

Right

Hostile Documentary

1h 38m | 2022

There are many dominant paradigms in design thinking, that have been around for many years. Some people make money off teaching them, selling work that aligns to them, or claiming them as their own. These are often about designing quickly, iterating as we go, and positioning the designer as the problem solver.

We don’t always critique whether these serve our users. Instead we judge our work against them, continuing to elevate and embed the voices of dominant agencies and names, usually White and from the US or the UK. There are many ways of doing 'good' design, but those who work using different paradigms or principles are often excluded from conversations.

In this workshop we will learn about, critique, and practically apply some alternative theories of what ‘good’ design looks like to our day to day practice. We’ll then create our own design principles to take away with us to embed into our work.

Hannah Jump (she/her)

Hannah is a service designer who works on making public sector services more equitable and inclusive, so that everyone can get what they need from them. They’re currently working in central government in the UK, to help everyone who needs it to access justice. Before that they worked on the GOV.UK website to help millions of people get support during Coronavirus. They’ve also worked on helping people without digital ID prove their identity, and improving the experience for young people leaving care. They’re always experimenting with using new design methods in their practice, and running training and workshops to support other designers develop new tools and techniques.

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