Back

How do Deaf British Sign Language users experience suspense in film? by Beth Evans and Jon Rhodes (Paper)

Talk

35 mins

How would it feel to watch Jaws without hearing the iconic soundtrack? This talk explores and shares experiences, learnings and insights from a research project looking at how Deaf British Sign Language users experience suspense in film.

Date and time:

Wednesday, 15 November - 13:30-14:05 GMT, 8:30-9:05 EST, 5:30-6:05 PST

Intended audience: 

Registration opens: 9 October

Register
Date and time:

Wednesday, 15 November - 13:30-14:05 GMT, 8:30-9:05 EST, 5:30-6:05 PST

Register

Paper partnered with The University of Sheffield to understand how Deaf audiences experience suspense in film. We use Deaf with a capital D to refer to people who’ve been Deaf all their lives and use British Sign Language (BSL) as their first or preferred language. This project was funded by Paper as part of our research and development programme. Beth Evans led this project stemming from her passion for creative subtitling, a new practice involving visually engaging and immersive subtitles, and its potential for the Deaf community.

Our talk will cover:

  • Sharing problems with current subtitling
  • Insights from our research
  • How to make research accessible
  • Learnings from recruitment
  • Rapid problem-solving for an unexpected issue

In the project we interviewed Deaf people working with a BSL interpreter to understand their experiences watching opening scenes from 3 films (Jaws, A Quiet Place, The Hunchback of Notre Dame).

Insights included:

  • Poor captioning stopped Deaf participants feeling suspense
  • Detailed descriptions of sounds helped build suspense
  • Deaf participants felt excluded from the cinematic experience

We created a safe place where people were honest. “I don't feel like I'm equal. I feel like I'm not an important person to society.” (Participant #8) As Paper is a team of hearing people, we created a Deaf Advisory Group who provided essential guidance and support to ensure our research was inclusive for Deaf participants. All our research materials were translated into BSL and the Group assisted the interpreters by providing a suitable sign for ‘suspense’ in the context of our project. Early sessions raised suspicions some participants might not actually be Deaf. We changed our approach in subsequent sessions which led to some participants admitting they weren't d/Deaf and had signed up to receive incentives. We used Paper's user research pattern for 'ending a research session early and safely.'

Left - Beth Evans in front of windows with lots of natural light. Right - Jon Rhodes in front of a blurred image of a metal fence.

User researcher and delivery manager

Left

User researcher and delivery manager

Right

Co-founder, delivery director

Left

User researcher and delivery manager

Middle

Co-founder, delivery director

Right

Hostile Documentary

1h 38m | 2022

Paper partnered with The University of Sheffield to understand how Deaf audiences experience suspense in film. We use Deaf with a capital D to refer to people who’ve been Deaf all their lives and use British Sign Language (BSL) as their first or preferred language. This project was funded by Paper as part of our research and development programme. Beth Evans led this project stemming from her passion for creative subtitling, a new practice involving visually engaging and immersive subtitles, and its potential for the Deaf community.

Our talk will cover:

  • Sharing problems with current subtitling
  • Insights from our research
  • How to make research accessible
  • Learnings from recruitment
  • Rapid problem-solving for an unexpected issue

In the project we interviewed Deaf people working with a BSL interpreter to understand their experiences watching opening scenes from 3 films (Jaws, A Quiet Place, The Hunchback of Notre Dame).

Insights included:

  • Poor captioning stopped Deaf participants feeling suspense
  • Detailed descriptions of sounds helped build suspense
  • Deaf participants felt excluded from the cinematic experience

We created a safe place where people were honest. “I don't feel like I'm equal. I feel like I'm not an important person to society.” (Participant #8) As Paper is a team of hearing people, we created a Deaf Advisory Group who provided essential guidance and support to ensure our research was inclusive for Deaf participants. All our research materials were translated into BSL and the Group assisted the interpreters by providing a suitable sign for ‘suspense’ in the context of our project. Early sessions raised suspicions some participants might not actually be Deaf. We changed our approach in subsequent sessions which led to some participants admitting they weren't d/Deaf and had signed up to receive incentives. We used Paper's user research pattern for 'ending a research session early and safely.'

Beth Evans (she/her)

Beth is a User researcher and Delivery Manager with a background in languages, subtitling and translation. She has a passion for creative subtitling, an emerging practice that designs visually engaging and immersive subtitles, and its potential to improve cinematic experiences for Deaf audiences.

She initiated and led the “How do Deaf British Sign Language users experience suspense in film?” project and was involved in all stages including setting the research goals, designing the research materials, recruiting participants, and analysing and sharing the findings with various audiences.

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Lanre with a smile, standing in front of a red brick wall.

Exploring Scalable Research and Inclusive Design Strategies by ‍Lanre Jerry-Ijishakin (Emids)

Read more
A Bust shot of Romain, wearing a checked travel shirt and a backpack.  The photo is taken in front of the ceramic tilework at the Plaza de Espana in Seville.

Benchmarking accessibility at the Co-op by Romain Chen (Co-op)

Read more

Jon Rhodes (he/him)

Jon Rhodes is a co-founder, delivery director and an active delivery manager at Paper, a user research and service design agency. Paper are experts in working with people with conditions and disabilities to make services accessible, and leaders in ensuring all services we design are inclusive and equitable. Jon has been delivering projects for 17 years across public organisations, businesses and charities. He’s also an experienced user research and research operations practitioner. In recent years, he’s been spending time in schools, colleges and academies to introduce careers in user research, service design and delivery to 335 children and young people, delivering part of Paper’s anti-racism strategy. He’s also redesigned the workshops for other socially marginalised groups who are also less likely to consider careers in the research and design sector. This included an adapted workshop for learners with special education needs and disabilities (SEND).

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Headshot of Elana Chapman, a white woman with light straight hair and green suit, smiling widely.

Inclusively shifting left with Assistive Technology prototype reviews by Elana Chapman (Fable)

Read more
Eloise Bella Day, a blonde-haired woman with a white pirate-style eye patch, wears a white dress, and stands on a dark stage, lit by theatre lights.

Enchantment in the method for co-creation with children and young people by Eloise Bella Day (Effervescent)

Read more
Sonita Gale sat in front of a black background, wearing a brown suit.

Q&A session with Hostile documentary director, Sonita Gale.

Read more

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Sitalakshmi sitting in Emily Carr University’s cafeteria.

Intergenerational aid for digital inclusivity by ‍‘Sita’lakshmi Lakshmanan (Emily Carr University of Art + Design)

Read more
Imroze Singh Deol is standing in front of a white background. He is of a Panjabi (Indian) descent and wears a turban. He has a beard, is wearing a navy-blue turban with yellow-green floral patterns. He is wearing a fringe brown jacket.

Panjabi-Centred Design: Embracing Transgressive Liberation and Fostering Accessibility in Healthcare and Social Welfare for the Panjabi Communities by Imroze Singh Deol

Read more
Faiza Peeran smiling in front of a sunset.

Looking beyond ‘recruitment’: Working with trans and non-binary communities to build equity into national services by Faiza Peeran (formerly Citizens Advice)

Read more

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Tahira Resalat in front of a purple background, wearing a t-shirt with the Mettle Studio logo

Designing the Future of Culturally Sensitive Wellbeing by Tahira Resalat

Read more
Left - Kirsten Jack smiling against a white wall. Right - Amy McGuinness outside in nature with a wooly hat.

Whose mind is it anyway? Empowering young neurodivergent people to better understand themselves and their needs by Amy McGuiness and Kirsten Jack (Uncommon)

Read more

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Left Chad: White person with short black hair and pink shirt smiling at the camera. Middle Claire: A close up of Claire’s face against a white wall. She has ginger hair with a fringe, is wearing a gray top and black shirt. She is half smiling whilst looking awkwardly at the camera. Right: Shannon smiling with a slight breeze in her hair posed front of a painted royal blue brick wall.

Being neurodivergent in design and research panel with Chad Gowler, Claire Barrett and Shannon Lu

Read more
Kaitlin D’Avella in front of a colourful bookshelf

Navigating discrimination at work by Kaitlin D'Avella

Read more
Lauren Tormey smiling in front of a hedge.

Ways to create a more inclusive and considerate hiring process by ‍Lauren Tormey (University of Edinburgh)

Read more
A closeup of Lizzie, a white woman in her early 40s. She has cropped greying hair and glasses.

I know you can't read this: Combatting accidental exclusion in your presentations by ‍Lizzie Cass-Maran (Freelance)

Read more

Find other contributors

Find related speakers and session to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Hanieh wearing a white collared shirt, standing against a turquoise background.

Using participatory research methods to push the boundaries of inclusive design by Hanieh Khosroshahi

Read more
Pazbi Zavatzki smiling

Brain Gain: Leveraging Neurodiversity for an Inclusive Work Culture by ‍Pazbi Zavatzki

Read more
Kate Every in front of her garden hedge.

Trauma-informed design: lessons learned from researching with citizens through the COVID-19 pandemic by ‍Kate Every (Mastek)

Read more
Lydia Hooper standing in front of a colorful mural

How to Have Tough Conversations that Advance Inclusive Design by ‍Lydia Hooper (Agile Six)

Read more

Find other contributors

Find related speakers and sessions to check out at Magnify 2023.

Connie, a blonde white woman, smiling in front of the camera, wearing glasses, nose piercings and large ear hoops.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

Read more
Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

Read more
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

Read more