2021 Conference

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About our sponsor


Conference opener

On the first day of the conference, the following video will be sent to you by email with the conference opener video so you can watch it in your own time.

You will also be able to join the Slack channel to say hello to everyone and introduce yourself! 

Talks A: Looking out

"Looking out" is a group of talks that describe learning from other disciplines to deliver more inclusive design and research practices. Talks are followed by a live Q+A.

Developing Trauma Informed Practice in/with/for Design by Garima Sood

Design outcomes informed by trauma-informed practices can shift power dynamics in the research phase and yield outcomes that afford space for continuous consent building and relational processes in support of diverse user needs.

There is no average person; why designing with intersectionality in mind is critical by Lee Dale

For decades we've been designing products for an average person that does not exist. As society has continued to evolve towards individualism we must design with intersectionality in mind to serve increasingly diverse markets.

Curating psychological safety through the stages of your user research by Rachael Tunnard and Urška Tičar

Hear about how two user researchers put users at the centre of their planning, recruitment & research design to curate a sense of psychological safety for participants and the researchers.


Exploring Ordinary Moments that Shape Inclusive Workplace Experiences by Nicole Coumes

Why is creating a more just, equitable, and inclusive tech industry so difficult? The short answer: there is no silver bullet for inclusion! The reality of designing experiences is that they are shaped by many individuals who make countless seemingly inconsequential decisions that shape a result.

Talks B: Looking at our everyday

"Looking at our everyday" is a group of talks that are looking at daily user research and design processes. Each speaker references different components of the journey - from the recruitment email you send, to the test you run, and to the font you use. Along each step, a speaker highlights how we can make these processes more inclusive and accessible. Talks are followed by a live Q+A.

Make privacy and consent forms easier to understand by Adrianne Lee and Yedida Zalik

Use content design to make your research content more inclusive and accessible. By increasing accessibility, we increase participation. This contributes to ethical and equitable research.

Accessibility Research and Testing with People with Disabilities: why it matters and why current practices need to change by Sam Proulx

"Nothing about us without us”: to design truly accessible products, the voices of people with disabilities must be heard in every aspect of user research and design. In this talk, Samuel Proulx, Accessibility Evangelist at Fable, will discuss how best to make these voices heard. We will show some of the ways inclusive design is done well, and some of the ways it goes wrong.

Are co-creation methods really inclusive? How your team can build equity into co-creation sessions by Kate Matesic

In this talk, we'll explore ways to shift co-creation workshops towards equity.

Letters, Optics, & The Visual Cortex by Tyler Hawkins

For 500 years publishing has been designed for a general audience, often missing specific considerations for people with varied vision. For this talk, I’d like to discuss the current state of research on font design for low vision.


Care/Community/Action!: Cards for alternative care paradigms by Morgan Martino

Care/Community/Action! is a generative card set that facilitates the examination and reimagining of material cultures and designed environments through a lens of care.

Panel: Advocating for Inclusion

Join our panel discussion to hear from leaders within inclusive design. Learn about their strategies towards advocating for inclusion. At the end, there will be time for participants to ask questions as well.  

Kate Kalcevich, Head of Service at Fable

Kate Kalcevich is the Head of Services at Fable, a leading accessibility testing platform powered by people with disabilities. Kalcevich is an experienced accessibility leader and disability advocate with an extensive career. She most recently led digital accessibility efforts at Canada Post. Previously, Kalcevich held a series of progressively senior roles in the Ontario public service, including in product, user experience, and design roles. In recent years, she has focused on change management to increase the accessibility capabilities of organizations. 

Kate Kalcevich smiling at the camera

Shabira Papain, Thought Leader in digital health inequalities

Shabira has extensive experience of designing, implementing and evaluating health inequalities and digital health innovations. Working to tackle health inequity, Shabira has advised the private sector, local authorities, health systems, government bodies, service commissioners and charities on how to build equitable innovations, with a focus on inclusion, sustainability and impact.

A Strategic Senior Leader with a strong track record of leading high-performance teams. Shabira has held senior positions at national, regional, and local level including NHSx, Best Beginnings and Social Action for Health. She consults for organisations seeking to build inclusive methodologies into business as usual.

Shabira is currently doing her Masters in Public Health, exploring how to democratise access to digital literacy and personal data to improve health outcomes.

Shabira wearing a purple shirt, smiling at the camera.

Rebecca Brooker

Co-founder of Queer Design Club

Headshot of Rebecca Brooker wearing a bright orange jumper

Roundtable workshop

To co-design or not to co-design? by Joanne Li, Michelle Chan, Sarah Smythe, Brad Mullen and Nandita Bijur

An exploration of relationship-building and design during a pandemic This roundtable will reflect on our positionality as public servants – how easy it is to break than mend trust in the age of COVID-19. We’ll explore how we’ve tried (and failed) to responsibly engage with communities often overlooked and under-supported by institutions and the value of reciprocal, sustained relationships with community partners to rebuild and regain trust.

Download workshop findings

Talks C: Looking within

Even if every designer and researcher dedicated themselves to an inclusive practice, it would not be enough without an inclusive workplace and industry. Join our speakers in "Looking within" to hear about their experiences within the workplace and the ways that they have advocated for a more inclusive workplaces. Talks will be followed by a live Q+A.

The Concrete Ceiling by Hanieh Khosroshahi

Women of colour face unique barriers in the workplace due to the rigidity of unjust systems. We need to redesign the state of work and create inclusive spaces and environments that support their needs and goals.

Disabled UX Researcher in a Digital World by Holly Schroeder

As a UX Researcher poorly designed UX is hard not to notice. As a disabled user, it is a daily struggle. We'll talk about the impacts of inaccessible design and how you can begin today to make digital spaces inclusive.

Parting The Roots by Simone Wright

Simone Wright created Parting The Roots after experiencing a misguided Diversity and Inclusion training that misinformed employees about Black hair. Now, Simone is working to ensure that people understand these nuances because whether you curl it or straighten it, dye it or braid it, hair is a very personal and important part of ones identity. For some, it is their crowning glory and others, a constant battle.


Exploring the past and potential futures of inclusive design by Deborah MacKenzie, Jacqueline Antalik, Winnie Ho and Gordon Ross.

We all have varying visions of what the future of inclusivity in design looks like and this can create a challenge as we navigate together towards an improved future state. In this strategic planning workshop, we’ll explore our collective understanding of the past and envision possible futures of inclusive design

Download workshop findings

Talks D: Looking at projects

Now that we have learnt skills of inclusive design practices and how they can be enhanced, we will hear from speakers in how they have championed inclusive design through case studies. Talks will be followed by a live Q+A.

Safe Spaces for Raw Research by Marissa Cummings

When carrying out research, how do we capture and design for emotional, sometimes painful, experiences? This talk explores a case study of a respectful, inclusive approach for creating safe spaces within human-centred design when working with people with chronic health conditions.

Design Research for Social Taboos by Ankita Mirani and Apoorva Jain

India is not a diabetic friendly society, there is a lot of taboo especially around Type 1 Diabetes. We are designing for supporting the mothers who are battling this taboo amongst other things to manage the condition on their kids behalf.

Let's talk about sex by Emma Parnell

A story about how I helped make the national booking service for COVID-19 vaccination appointments inclusive for people of any sex or gender.

Designing the Participant Experience at the Royal National Institute for Deaf People by Tyler Gindraux

By understanding research through a participant’s perspective, we can design better experiences while delivering worthwhile findings. At the Royal National Institute for Deaf People (RNID), we’ve done the work to understand what it’s like to participate in our research. Through this talk, I’ll showcase how we mapped our participant experience and its impact on the way we do research now.

About our sponsor

We were delighted to have such a generous sponsor support us through our first year of the conference.


This conference is made possible with generous sponsorship from Fable, who are digital accessibility and research experts.

Fable logo